Thoughts on KM, Collaboration, Organizational Effectiveness and Silo Busting
Posted in Social Media on Jul 31st, 2009
#1 You can just launch it and forget it. Yes. The purpose of social tools is to inspire collaboration and transparency, and its content should grow organically. However, you need a plan to monitor postings to ease your attorneys’ apprehensions and track usage for proof of success.
#2 People will stumble upon it own their own. [...]
Posted in Management on Jul 27th, 2009
Every month, I enjoy reading “The Future of the Future” column in KM World. In April’s article, Art Murray wrote part one of a two-part piece on Real Change and how companies should be transforming their way of doing business.
I loved all of his ideas: move from hierarchies to networks, eliminate silos, make learning systemic, [...]
Posted in Management on Jul 20th, 2009
I recently read an opinion in AIIM’s Infonomics magazine by Mike Knoll, a specialist in resource management. He argues that we too often reward people for working long hours and that we interpret sacrificing weekends, personal activities and time with friends and family to mean people are dedicated, effective and successful…a real hero!
He posits that [...]
Posted in Knowledge Management, Social Media on Jul 17th, 2009
So, let me get this straight. I use a wiki to create project agendas but a SharePoint site to store my project management documents. I go to YouTube for our corporate videos and Flickr to contribute to our “fun” employee photo library. Then, I jump to the discussion forums to share and comment on ideas but if I [...]
Posted in Measurement on Jul 13th, 2009
I have seen many measurement models to determine the value of knowledge management and learning. The trick is to have a methodology to measure whatever you say will be the result. Many of you are probably saying: “Of course! This is nothing we don’t know.” You’d be surprised how simple and oftentimes that important point [...]