In the Know by Kacie June

When I started my career in the Corporate Communication field more than 15 years ago, the hot debate was how can Corporate Communication and Human Resources, namely Training & Development, work together. Each function has a communication element to it. Obviously, Corporate Communication’s sole purpose is to communicate with the media, investor community, customers and, [...]

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When people hear the term knowledge management, I immediately get two questions asked of me.
1) What do you do exactly? The answer to this can be completely different based on your organization and I won’t go into that here (maybe in later entry…check back in a few weeks); and
2) Since you’re in knowledge management, we [...]

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The most common question I get about web 2.0 tools is when should we use a wiki? I find this question most interesting. Even though Twitter has been around a lot less time than wikis, it seems like companies have figured out Twitter’s place in their tool box but wikis are still a head-scratcher.
We are [...]

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Many organizations separate Records Management from Knowledge Management because they are seen as two distinct functions. There are many differences between the two – one is focused on retention and standards while the other is focused on collaboration and bubbling up good information for active use. However, there is certainly overlap in very important areas [...]

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Companies are aware of and understand they must embrace social media externally with their clients but also internally to engage their employees and inspire collaboration. However, some leaders are still wary of social media as a time-waster, and, despite the numerous companies we hear about everyday using social media, many companies have still not adopted [...]

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