Thoughts on KM, Collaboration, Organizational Effectiveness and Silo Busting
Posted in Social Media on Sep 30th, 2009
I attended a Social Media Roundtable yesterday morning and the question of trust came right to the forefront of the cultural debate of why companies should use (or don’t use) social media. A lawyer can poke holes into any argument for or against social media but leaders need to instill a culture of trust in [...]
Posted in Knowledge Management, Management on Sep 22nd, 2009
I was behind on my reading when I stumbled upon an article in April’s Harvard Business Review, titled: “When Internal Collaboration is Bad for Your Company.” My immediate reaction was to buy up every copy and hide it from my leadership team. As I read the article, I understood the point Morten T. Hansen was [...]
Posted in Knowledge Management on Sep 16th, 2009
At our MW KM Symposium on Friday, a few of us had a lively debate over two cornerstones of knowledge management: capturing lessons learned and vetting “best” practices. While I don’t think we came to consensus on either topic, it was nice to actually discuss and challenge one another.
The debate over capturing lessons learned was [...]
Posted in Knowledge Management on Sep 8th, 2009
I recently signed up for the Harvard Business Review online and in print (I know online should suffice but I still love flipping pages!). I stumbled upon a short little opinion on storytelling boosting knowledge transfer in the May 2009 issue. Knowledge professionals have touted this for years that storytelling is the best way to [...]