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Monthly Archive for May, 2010

After a number of years in the knowledge management space, I have come to realize that I know I am successful when I am no longer needed in the role I was hired to play. KM professionals generally get hired to “fix” things – better content management or search capabilities; better processes for storytelling and [...]

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I don’t know if I believe in superstitions….if Mercury is in retrograde, gremlins get in the system or “ghosts” have something to do with my keys always disappearing. All I do know is something is wrong.
Lately, nothing has cooperated. Technology is not working, plans are falling through and desired outcomes are getting delayed or eliminated. [...]

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