Thoughts on KM, Collaboration, Organizational Effectiveness and Silo Busting
Posted in Change Management, Knowledge Management on Jun 16th, 2010
If you work with billable employees, you know there is a constant struggle between how much time they should spend searching for information vs. doing actual billable work. Finding and leveraging past work could increase the firm’s profitability if the re-use can drive down operational time and drive up margin.
From an expense standpoint, do you [...]
Posted in Management on Mar 23rd, 2010
I am always behind in my reading. I try to stay up but then I fall back. I was reading a short article in Harvard Business Review’s Reinvent January/February issuetoday and I was so struck by one “breakthrough idea” I read that literally a light bulb appeared above my head.
What really motivates workers….recognition? Try again. [...]
Posted in Change Management, Knowledge Management on Mar 15th, 2010
Just recently, I attended a presentation by Dan Heath covering the tenets of his new book: Switch. Focused solely on how to make change happen, I was struck by the simplicity of the methods. Heath spoke about balancing appealing to the rational and emotional sides of the brain as well as ensuring one’s environment is [...]
Posted in communication on Feb 12th, 2010
Social is here but is it driving people to action? We have spent decades researching and discovering how to communicate, motivate and collaborate with people. We’ve studied generational and cultural differences; methods and techniques; channel and venues. We pour over statistics to make informed decisions. But, is any of this helping us get people to [...]
Posted in Management on Jul 27th, 2009
Every month, I enjoy reading “The Future of the Future” column in KM World. In April’s article, Art Murray wrote part one of a two-part piece on Real Change and how companies should be transforming their way of doing business.
I loved all of his ideas: move from hierarchies to networks, eliminate silos, make learning systemic, [...]