Posted in Knowledge Management, Marketing on Mar 31st, 2010
It used to be that Knowledge Management and Marketing are too very disparate functions with clear training and education needed to differentiate one professional from another. I think there is a lot of overlap between these two jobs, specifically in two areas:
The use of social media to capture, share and create interaction over content
One can [...]
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Posted in Knowledge Management on Dec 15th, 2009
I love to read – Harvard Business Review and Fast Company being my favorite business reads; FBI crime thrillers my favorite leisure read. Sandra Brown and Catherine Coulter really know how to write engaging dialogue! I used to just skim Fast Company for big ideas but I have been reading most of the articles now because [...]
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Posted in Search on Nov 23rd, 2009
I just read a good summary of taxonomies (formal, forced-choice method to categorize information) vs. folksonomies (organic tagging method to organize information) in KM World; this author felt they were not equal and definitely not interchangeable. I am really glad someone has formally stated that.
Tagging does not necessarily create a repeatable, easy-to-find organizational structure. Tagging [...]
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The most common question I get about web 2.0 tools is when should we use a wiki? I find this question most interesting. Even though Twitter has been around a lot less time than wikis, it seems like companies have figured out Twitter’s place in their tool box but wikis are still a head-scratcher.
We are [...]
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Posted in Knowledge Management on Jun 24th, 2009
This is a tough question to answer and my response may be met with some criticism. To gain a firm foothold in business…the answer should be yes. We should pick a direction and vision and go with it. That is what we SHOULD do but that may not be the best strategy.
I have held two [...]
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