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Tag Archive 'lessons learned'

Debate Over Learning Lessons and Capturing “Best”

Posted in Knowledge Management on Sep 16th, 2009

At our MW KM Symposium on Friday, a few of us had a lively debate over two cornerstones of knowledge management: capturing lessons learned and vetting “best” practices. While I don’t think we came to consensus on either topic, it was nice to actually discuss and challenge one another.
The debate over capturing lessons learned was [...]

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Want True Collaboration? Wikify!

Posted in Knowledge Management, Social Media on Aug 17th, 2009

The most common question I get about web 2.0 tools is when should we use a wiki? I find this question most interesting. Even though Twitter has been around a lot less time than wikis, it seems like companies have figured out Twitter’s place in their tool box but wikis are still a head-scratcher.
We are [...]

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