Thoughts on KM, Collaboration, Organizational Effectiveness and Silo Busting
Posted in Knowledge Management on May 25th, 2010
After a number of years in the knowledge management space, I have come to realize that I know I am successful when I am no longer needed in the role I was hired to play. KM professionals generally get hired to “fix” things – better content management or search capabilities; better processes for storytelling and [...]
Posted in Management on Jan 25th, 2010
How many of us are already on initiative overload and it’s the third week of January? It seems the economy and the need to sustain business has catapulted leadership to focus on too many “things” right out of the gates. New tools, new processes, new roles, new strategies, new products, new programs. While some of [...]
Posted in Measurement on Jul 13th, 2009
I have seen many measurement models to determine the value of knowledge management and learning. The trick is to have a methodology to measure whatever you say will be the result. Many of you are probably saying: “Of course! This is nothing we don’t know.” You’d be surprised how simple and oftentimes that important point [...]